DELIVERY & RETURNS

DELIVERY DESTINATIONS
We currently ship to Europe and most of our products are made to order.

SHIPPING COST
€ 7,00 WITH FEDEX EXPRESS
For deliveries to countries outside the EU, additional fees (tax, customs, import duties) may be levied by the local governing authorities. These further costs shall be borne by the customer.

FOR MADE TO ORDER ITEMS:
Items will be delivered to you within 2-6 weeks. If any item requests a longer production time, this will be stated under the product description.
We do not offer return & exchange on Made to Order items.

FOR AVAILABLE ITEMS:
Items will be hand wrapped with care and dispatched from our studios in Stockholm or Paris.
Delivery will be arranged within 1 to 3 business days after your order confirmation.

As soon as your order is shipped, you receive an e-mail confirmation and tracking link.

RETURNS & EXCHANGES
You have 14 days from when your order is delivered to send it back to us for a refund or size exchange. After this delay, unfortunately we can not accept it anymore. To be eligible for a return or exchange, your item must be unused and in the same condition that you received it.

To return a product, please contact info@jannikesommar.com to obtain a return authorization. Please indicate on your e-mail the order number and the reason of the return. If you want to exchange the size, please indicate the new size of your choice.

PLEASE NOTE: We do not offer return & exchange on Made to Order items.

REFUNDS
Once your return is received and inspected by us, we will send you an email notification. If the item is returned in good condition and approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 days approximately.

CONTACT US
If you have any question about delivery and returns, please contact us: info@jannikesommar.com